CONDITIONS FOR THE PROVISION BY M-GAS LIMITED OF ITS PAY-AS-YOU-GO LPG COOKING SERVICE AND THE SALE OF A COOKING STOVE
These terms and conditions as set out in this document including the Annex (the Conditions) apply to the provision by M-Gas Limited, a limited liability company incorporated in the Republic of Kenya with its registered office at P.O. Box 27780, GPO, Nairobi, Kenya (M-Gas) of pay-as-you-go LPG cooking services to a person who requests these services from M-Gas (the Customer), and to the sale by M-Gas and purchase by the Customer of a Stove (as defined below).
1. Definitions
1. Definitions
1.1. The following terms shall have the following meanings in these Conditions:
1.1.1. Address means the address of the premises of the Customer;
1.1.2. Agreement means the agreement most recently entered into between M-Gas and the Customer as set out in the document entitled ‘My Agreement with M-Gas’ and these Conditions;
1.1.3. Category A Customers means all Customers who signed the document entitled ‘Your Agreement with M-Gas’ and/or started using M-Gas Services before 1 February 2024;
1.1.4 Category B Customers means all Customers who signed the document entitled ‘Your Agreement with M-Gas’ and/or started using M-Gas Services after 1 February 2024 but before 24 February 2025;
1.1.5. Delivery is completed when M-Gas places the stove at the Customer’s disposal at the Customer’s home;
1.1.6. Equipment means an LPG cylinder, the LPG within the LPG cylinder, a smart meter, a key card (if applicable) that are provided by M-Gas to the Customer pursuant to the Agreement and these Conditions;
1.1.7. Existing Customer means both Category A and Category B Customers;
1.1.8. Hose Pipe means a flexible tube approved by M-Gas for use to connect an LPG cylinder to a Stove, facilitating the safe transfer of LPG and jubilee clips;
1.1.9. KSh. means the lawful currency of Kenya;
1.1.10. LPG means liquefied petroleum gas;
1.1.11. M-Gas Worker means any employee, worker, consultant, agent or officer of M-Gas or any of M-Gas’s affiliates;
1.1.12. New Customer means Customers who signed the document entitled ‘Your Agreement with M-Gas’ and/or started using M-Gas Services on or after 24 February 2025;
1.1.13. Payment Day means Monday (or such other day of the week as notified by M-Gas to the Customer) of each week.
1.1.14. Repair Service has the meaning given to it in clause 7;
1.1.15. Replacement Service has the meaning given to it in clause 3.2.1;
1.1.16. Services means the provision of the Equipment in accordance with clause 3 of these Conditions;